Refund policy
Digital Products – No Right of Withdrawal
All products offered by TheoryToDrive are digital.
Because of this, no refunds are provided once:
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The customer has explicitly agreed to immediate access, and
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The customer has acknowledged that this agreement waives the statutory right of withdrawal.
This is in line with EU consumer protection law for digital content.
What this means
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Your digital product becomes available immediately after purchase.
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From that moment, refunds or cancellations are not possible.
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This applies to all digital downloads, templates, courses, files, and other digital content provided by TheoryToDrive.
When support is provided
While refunds are not available, we will always assist with:
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Download issues
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Access problems
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Corrupted files
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Technical errors on our side
In these cases, we will promptly provide a working version of the purchased product at no extra cost.
Errors, duplicate payments, or billing issues
If there is:
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A confirmed duplicate payment
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A billing error
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A mistake made by TheoryToDrive
We will correct the issue or issue a refund where appropriate.